Shipping Policy

At Direct Fast Pills, we are committed to ensuring that your order reaches you promptly and securely. Please review our shipping policy to understand how we handle the delivery of your medication.

1. Order Processing and Dispatch

  • Processing Time: Once you place an order on our website, we strive to dispatch and package your purchase within 24 hours.
  • Delivery Timeline: Your order will typically arrive within 2 to 5 working days. We offer delivery from Monday to Saturday, between 08:00 and 17:00. Deliveries are not made on Sundays or public holidays.
  • Same-Day Delivery: In certain cases, we may offer same-day delivery for specific medications or during special promotions, depending on your location.

2. Shipping Costs

  • Standard Delivery: The cost of delivery will be calculated and displayed during checkout. Delivery charges for bulk orders may vary based on weight or the number of units.
  • International Shipping: If you are an international customer, you will be responsible for any customs, duties, and taxes that may apply. Please contact our customer care team for assistance regarding these charges.

3. Packaging

  • Discrete Packaging: Your privacy is important to us. All orders are packaged discreetly in light brown padded envelopes that conceal the contents to ensure privacy and security.

4. Tracking and Lost Orders

  • Tracking: After your order is dispatched, you will receive an email with the tracking number. This allows you to monitor the progress of your delivery.
  • Lost Orders: If your order has not arrived within 28 days of dispatch, please contact our customer care team. We will conduct an inquiry to determine the status of your order. Please ensure that your contact details and address are accurate to avoid issues. Direct Fast Pills is not liable for lost orders due to incorrect or incomplete address information.

5. Delays and Delivery Issues

  • Possible Delays: While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control, such as postal service backlogs, holidays, or high demand. In cases of delay, we will do our best to expedite your order.
  • Liability: Direct Fast Pills is not responsible for delays caused by suppliers, postal services, or incorrect delivery information provided by the customer.

6. Order Cancellation

  • Canceling Orders: You may cancel your order as long as it has not yet been dispatched. Orders are generally dispatched within 24 hours, so please contact us immediately if you wish to cancel.

7. Contact Us

If you have any questions, concerns, or require assistance with your delivery, our customer care team is available to help. You can reach us via our “Contact Us” page or email us at contact@directfastpills.com. We are here to ensure that your experience with Direct Fast Pills is smooth and satisfactory.